FAQ
Questions? Here are our answers!
When is the sale? |
Our tuber sale will be Wednesday, March 12 at 8 p.m. Central Time (9 p.m. Eastern, 6 p.m. Pacific). Cuttings will be added as they are ready. |
How much is shipping? |
Shipping fees will be calculated based on the quantity ordered and your location. Tubers will ship USPS and most shipping fees will be in the $14-$18 range. Rates for cuttings will be higher for expedited service - please choose your preferred carrier at checkout. shipping times and prices are outside of our control. |
When will my tubers ship? |
Shipping of tubers will begin late March - early April and will be sent out as temperatures allow. |
Will you combine shipping? |
Yes! We will be combining orders. No code is needed. Orders must have the same name, mailing address, and email address. Excess shipping charges will be refunded when your order is packed and shipping is recalculated. We will combine shipping for orders placed through Friday, March 21st. Shipping of tubers and rooted cuttings cannot be combined and will not be shipped together. If you order both of these together, the shipping total will be for two shipments. |
Are the tubers dormant? |
Tubers will be shipped with at least one visible or sprouted eye. |
What payment methods do you accept? |
Our store accepts all major credit cards and Shop Pay. |
Do you have limits on how many of each I can buy? |
Some varieties are limited to one per customer. You can find this information on each varieties page. |
Can I make an account? |
You may create an account. This will allow you to save your address and view or track orders. |
Do I need a password? |
The website will be password protected from 5:00 p.m. Wednesday until it opens to allow us to add inventory. You will not need a password when the sale opens. |
Will you restock sold out varieties? |
We will be restocking as more tubers wake up in the coming weeks. If the variety you seek is sold out, please sign up to be notified if it is restocked. |
